When do workarounds help or hurt patient outcomes? The moderating role of operational failures

This studied self-reported workarounds in healthcare (4k nurses & 63 US hospitals) and matched it to pressure injury incidence data (>21k patients). Workarounds are explored in the context of the frequency of Operational Failures (OF), defined as “breakdowns in the supply of materials, equipment, and internal services needed to complete tasks”. Thus, in this study … Continue reading When do workarounds help or hurt patient outcomes? The moderating role of operational failures