This study explored internal supply chain issues within 2 hospitals with the aim of understanding organisational factors that contribute to operational failures. They note that frontline clinicians spend at least 10% of their time working around operational failures resulting from insufficient information, supplies or equipment. It’s noted: ·        Constant exposure to missing resources, which precipitate workarounds, … Continue reading Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals