This explored the relationship between individual & system-level variables on procedure use & departure. Individual factors included attitude towards utility of procedures & rule compliance. System factors included procedure quality, perception of procedure change process & safety climate. The analysis was framed via the model 1 / model 2 concept (for a great discussion see … Continue reading Beyond human error: An empirical study of the safety Model 1 and Model 2 approaches for predicting worker’s behaviors and outcomes with procedures