SafetyInsights.org

I stumbled upon this 2001 article about decision making. Short read – 6 pages.

Not a summary since you can read the whole article.

They propose three approaches to making sensemaking & decisions (image 2)

1.      Thinking first – works well when the issue is clear and data is reliable.  Whereas a conventional belief may be that we follow a rational decision making approach from defining -> diagnosing -> designing -> deciding, the “rational approach turns out to be uncommon”.

2.      Seeing first – requiring many elements, commitment to solutions is key, and comms across boundaries is essential

3.      Doing first – works well for when the situation is novel and confusing (aligned with sensemaking perspectives from Weick: enactment -> selection -> retention)

Article link: http://hiba.edu.sy/FCKBIH/Mintzberg%202001%20DM%20It’s%20Not%20What%20You%20Think.pdf

LinkedIn post: https://www.linkedin.com/posts/benhutchinson2_i-stumbled-upon-this-2001-article-about-decision-activity-7143341031709638656-fN4u?utm_source=share&utm_medium=member_desktop