Challenger Launch Decision: socially constructed risk, the banality of organisational life, and disasters

Every year or two I re-read Vaughan’s work (book and key papers)…and each time all I can say is: oof.

Some extracts:

·        “mistake, mishap, and disaster are socially organized and systematically produced by social structures”

·        “No extraordinary actions by individuals explain what happened”

·        “The cause of disaster was a mistake embedded in the banality of organizational life”

·        “production pressures, originating in the environment, become institutionalized in organizations, having nuanced, unacknowledged, pervasive effects on decision making”

·        “as long as we see organizational failures as the result of individual actions our strategies for control will be ineffective, and dangerously so”

Essential reading in my view – and the “banality of organizational life” is perhaps among the most beautiful, nuanced, but depressing, expressions in disaster research.

Ref: Vaughan, D. (1996). The Challenger launch decision: Risky technology, culture, and deviance at NASA. University of Chicago press.

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