What do we mean when we say ‘human error’? Do you mean as a cause, event, or harm?
And does error language more broadly mask more underpinning human variability, and increase the risk of blame?
Sources:
1. Hollnagel, E. (2007). Human error: Trick or treat. Handbook of applied cognition, 219-238.
2. Read, G. J., Shorrock, S., Walker, G. H., & Salmon, P. M. (2021). State of science: evolving perspectives on ‘human error’. Ergonomics, 64(9), 1091-1114.
Spotify: https://open.spotify.com/episode/0Hz0IIzxok8sOYcsL6FkRt?si=SitT2beERSylYoIVks6zpQ
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