“Behavior is systematically connected to features of people’s tools, tasks and operating environment”
— and —
“A ‘human error’ problem is at least as complex as the organization that helps create it”
Some extracts I like from Dekker’s classic ‘Field Guide to Understanding Human Error’ (3rd ed in this case).
Just a lazy post, as these seem to generate the most interest compared to the ones that take considerable time to read & prepare (and to quote the wise Ron Burgandy, “…and in no way is that depressing”.
P.S. Check out my new YT channel: https://youtube.com/@safe_as_pod?si=u-c_JpQqPK_NHIxD
SafetyInsights.org 