Some task steps are so important, that marshal or exchange so much energy, that they must go right first time, every time. These are called Critical Steps. Let’s explore critical steps and risk important decisions. Today’s source is: Muschara, T., Farris, R., & Marinus, J. (2021). Critical steps: managing what must go right in high-risk operations.… Continue reading Safe As 35 (quickisode): Critical Steps for managing hazardous work