This article discussed learning from normal work, via semi-structured episodic interviews. It’s open access, so not a summary. Extracts: ·        Briefly discussing  historical safety progression, “safety progress was achieved by expanding existing rules to cover more potential failures, and safety failures resulted from gaps in rules or their lack of application” ·        “However, no procedure, no matter… Continue reading Learning from normal work in complex sociotechnical system—Case in midstream operation