“The economic loss from fear”, says Deming, “is appalling … [so, we should] Drive out fear”. An extract from a 1981 article from Deming (summary posted in the new year), highlighting the negative role that fear has in creating silence of ideas, asking questions, or improving process and conditions. Fear also creates an “inability to… Continue reading Deming: we should “Drive out fear”
Tag: deming
Deming: “Eliminate numerical quotas for the work force” and exhortations for accountability, since they are “directed at the wrong people”
“What is wrong with posters and exhortations? They are directed at the wrong people”. So Deming wisely argues. For Deming: · Such exhortations are problematic since they to “arise from management’s supposition that the production workers could, by putting their backs into the job, accomplish zero defects, improve quality, improve productivity, and all else that is… Continue reading Deming: “Eliminate numerical quotas for the work force” and exhortations for accountability, since they are “directed at the wrong people”
Deming’s system of profound knowledge: 14 points for system improvement
Another from Deming while I’m on the theme. Not much needs to be said – I think it does a lot of talking itself. Deming promoted: · Ceasing the dependence of trying to inspect-in quality · Aim for continuous learning, testing and improvement (e.g. plan, do, STUDY, act) · He was critical of zero defect approaches, arguing them… Continue reading Deming’s system of profound knowledge: 14 points for system improvement
On Some Statistical Aids Toward Economic Production
A banger from Deming in 1975, talking about applying statistical control to manufacturing and production variability. He says that much of this paper is based on “principles taught in Japan since 1950”. Don’t let the topic fool you – you’ll find a lot of similarities and overlaps with principles of HF/E, work design, New View… Continue reading On Some Statistical Aids Toward Economic Production
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