This brief book chapter from Hollnagel & Dekker adopts Lisanne Bainbridge’s idea of ironies, in the context of contemporary human factors practice. Can’t cover all the points. Highly recommend you check out Bainbridge’s original paper, though (link in comments). Ironies in this context is a “solution which expands rather than solves or eliminates a problem,… Continue reading The ironies of ‘human factors’