Here Don Norman discusses knowledge in the head vs knowledge in the world – from The Design of Everyday Things. Extracts:· “Every day we are confronted by numerous objects, devices, and services, each of which requires us to behave or act in some particular manner. Overall, we manage quite well” · “Our knowledge is often quite incomplete,… Continue reading Knowledge in the head vs the world: And how to design for cognition. Norman – Design of Everyday Things
Tag: ui
Human-centred design and the arbitrariness and fussiness of machine design
More wisdom from Don Norman on human-centred design and his error credo (which in later work he extends to humanity-centred design): · “Pinning the blame on the person may be a comfortable way to proceed, but why was the system ever designed so that a single act by a single person could cause calamity?” · “Eliminate the… Continue reading Human-centred design and the arbitrariness and fussiness of machine design
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