Extracts from Gary Klein’s ‘Seeing What Others Don’t’, about how insights and intuitions emerge, or don’t. Based on cases examined by Klein: ·        Insights failed to emerge when some “fixated on some erroneous ideas that blinded them to the discovery” ·        “The strategy for the successful twins seemed to be to speculate and test, whereas the failure… Continue reading When insights do or don’t emerge – extracts from Gary Klein

An interesting Master’s thesis, which explored a novel concept: ‘synthetic psychological safety’. This is a “a state in which the outcomes of psychological safety … are present, but arise from the characteristics that constitute a fluid team rather than interpersonal depth … ‘assembled rather than grown”. Extracts: ·      “These [synthetic PS] behaviours do not stem from… Continue reading Uncovering Synthetic Psychological Safety

How do the models of how we think about work reveal and conceal features of the work? Today we explore varieties of human work: work-as-imagined, work-as-prescribed, work-as-disclosed, and work-as-done. Source: Shorrock, S. (2016, December 5). The varieties of human work. Humanistic Systems.  ⁠https://humanisticsystems.com/2016/12/05/the-varieties-of-human-work/ Spotify: https://open.spotify.com/episode/6lbaKStF0rf1GHbGgh6oKI?si=sq2y93gHRQ2Mqee2hIchqA Shout me a coffee (one-off or monthly recurring)

Coping with uncertainty: The interaction of psychological safety and authentic leadership in their effects on defensive decision making This studied the relationship between defensive decision making and psychological safety and authentic leadership. 315 managers were involved in an experimental scenario. Extracts: ·        Defensive decision making occurs “when employees do not decide in the best interest of… Continue reading Coping with uncertainty: The interaction of psychological safety and authentic leadership in their effects on defensive decision making

This applied a systems thinking incident approach to Queensland mining fatality coronial inquiries. Extracts: ·        “As predicted, the majority of contributory factors were identified at the level of frontline staff and other operational personnel” ·        “However, the Accimap analysis identified that these risks were influenced by systemic issues originating from higher levels, particularly the absence of clear… Continue reading Analysing coronial inquests into mining fatalities: A systems thinking approach

Imagine following a workplace fatality, that the weakest types of controls are implemented – administrative. This episode unpacks some findings from the Brady review of Qld mining fatalities and what lessons we can apply from weak controls and repeat deaths. Source: Brady, S. (2019). Review of all fatal accidents in Queensland mines and quarries from… Continue reading Safe As E53: Weak Controls. Repeat Deaths. The Brady review into mining fatalities

Cool study which explored how AI affects a person’s metacognitive judgements. Thanks to Professor Erwin for sharing this. Tl;dr: ·        AI improved a user’s task performance – ‘AI makes you smarter’ ·        Despite improving performance, it resulted in large overestimation of a user’s abilities, e.g. they overestimated how well they performed; creating an illusion of knowledge –… Continue reading AI makes you smarter but none the wiser: The disconnect between performance and metacognition

This study explored changes in psychosocial safety climate (PSC) resulting from legislative changes in WHS psychosocial risk (among other things). Too much to cover, so a few extracts: ·        “Improving workers’ psychological health is an international priority” ·        “We assess organisational impact via changes in Psychosocial Safety Climate (PSC)… and worker psychological distress” ·        “Findings show a positive… Continue reading Australia’s national laws for worker psychological health: a policy evaluation and psychosocial safety climate analysis