“There’s nothing new [in the HOP principles] since the 1980s there”
Part 1 interview with Dr Steven Shorrock 🌻. He’s worked for about 30 years as a psychologist and human factors engineer in aviation, air traffic management, rail, healthcare and chemical manufacturing.
Steven questions how much of HOP and the ‘new view’ really comes from human factors and ergonomics research.
He argues that many principles popularises older ideas rather than adding truly new thinking.
And while some of its claims have strong evidence behind them, others have little, and few seem to come with methods you can practically apply.
We unpack:
– Safety as a feeling and a belief & why people at the sharp and blunt ends experience it so differently
– How his views have developed over the years since the Safety-I/Safety-II white paper with Dr Erik Hollnagel
– Why the evidence is strong (e.g. how WAI differs from real work and why people have to adapt), and where evidence is thin
– What’s changed in aviation & healthcare over time, including team-based quality reviews
– How storytelling can make systems thinking accessible, rather than jargon
– Why investigations often stop at ‘human error’
Steve’s blog: https://humanisticsystems.com/
#HOP #SIF #humanfactors #ergonomics #safetyii #newview #safetydifferently
