In 1994, two US Air force F-15 fighters shot down two friendly US Army Black Hawk helicopters.
This event shouldn’t have been possible: there were experts, radio communications, radar, AWACS and more.
However, this isn’t a tragedy due to human error or a lack of safeguards, it happened in spite of the safeguards.
This episode unpacks a few findings from one of my favourite books of all time – Scott Snook‘s ‘Friendly Fire’.
I’ve focused particularly on the areas of sensemaking – and Scott’s expert use of Karl Weick.
We’ll also explore how ‘practical drift’ – the slow, invisible uncoupling of local practice from centralised procedure, turned routine mission into catastrophe.
Shout a coffee: https://buymeacoffee.com/benhutchinson
SafetyInsights.org 