Using 3 studies, this paper, with Adam Grant as co-author, explored the role of feedback seeking and feedback sharing from leaders and workers on promoting Psychological Safety (PS). Providing background: · Prior work highlights that when people believe they can take (interpersonal) risks without being punished, they speak up more often, generate more creative and innovative… Continue reading Taking your team behind the curtain: The effects of leader feedback-sharing and feedback-seeking on team psychological safety
Creating rules and rule departure types
This brief overview of constructing an effective rule system may interest you. It’s nothing mind-blowing, nor the latest thinking (it’s from 2003) – whole books, manuals and journal special editions focus on rule creation, but this may interest you nevertheless. One particular research thread that interests me is along the lines of the meta-rules. I… Continue reading Creating rules and rule departure types
Impacts of Stress on Workers’ Risk-Taking Behaviors: Cognitive Tunneling and Impaired Selective Attention
Using a mixed-reality environment, this study explored the effects of occupational task stressors on worker situational awareness and risk decision making. 33 civil engineering, construction management and construction engineering students conducted the simulated work tasks (note the limitation of using students). Stress was induced via time pressure and mental demands and measured via several objective… Continue reading Impacts of Stress on Workers’ Risk-Taking Behaviors: Cognitive Tunneling and Impaired Selective Attention
Psychological safety and team performance
Another on psychological safety (PS) to be posted in the near future. Once again it’s in healthcare (as is much of the interesting research…) It’s a pretty specific area also – ICU teamwork. Although they found that higher PS was associated with greater *perceived* teamwork performance, they didn’t find evidence that showed a relationship between… Continue reading Psychological safety and team performance
Feedback-sharing and psychological safety
Just summarised a paper that explored the role of leader feedback-seeking (asking for feedback) or feedback-sharing (openly sharing/discussing their own weaknesses or feedback) had on psychological safety. Interestingly, feedback-seeking wasn’t found to impact psychological safety. And in some cases, leaders responded to the feedback with defensiveness or discounted the feedback. In contrast, leaders who shared… Continue reading Feedback-sharing and psychological safety
The Social Construction of Workarounds
This explored workarounds as a social phenomenon as opposed to just an individual one, arguing that they are influenced and propagated socially (socially contagious) and can result in a workaround climate. This paper involved a literature review and then two preliminary studies. Workarounds are informal and idiosyncratic approaches to circumnavigate a process block, e.g. an… Continue reading The Social Construction of Workarounds
The unintended consequences of no blame ideology for incident investigation in the US construction industry
Using discourse analysis of transcripts from 34 simulated incident interviews, this study explored the role of a “no blame ideology” on the investigation process. Providing background, they note: Note: For just an 11-page paper, it is packed to the brim with findings, so I can only provide a few key points. Results Some key findings… Continue reading The unintended consequences of no blame ideology for incident investigation in the US construction industry
Understanding the past: Investigating the role of availability, outcome, and hindsight bias and close calls in visual pilots’ weather-related decision making
This study explored how availability bias, outcome bias, and hindsight bias can influence pilots’ perceptions of past events, which in turn may affect their perception of events yet to occur. They also explored the influence of ‘close calls’ (near hits). Two separate study protocols were run, with 142 pilots in protocol 1 and 62 in… Continue reading Understanding the past: Investigating the role of availability, outcome, and hindsight bias and close calls in visual pilots’ weather-related decision making
Outcome knowledge, hindsight bias and suicide victim blaming
Not a summary, but an interesting study exploring the role of outcome knowledge and hindsight bias on judgements towards a student who took her own life, and the efforts a professor should have taken to provide assistance to that student via hypothetical scenarios in college students and adults. This study found that outcome knowledge (of… Continue reading Outcome knowledge, hindsight bias and suicide victim blaming
No blame ideology in investigations and ‘New blame’ (and the potential influence of HOP)
I just summarised a really interesting paper exploring the role of “no blame” (if that’s ever truly a thing…) in construction investigations. Summary posted in the next week or two, but it’s open access so you can read the full paper yourself. Interestingly, they observed a phenomenon which they called ‘New blame’. New blame was… Continue reading No blame ideology in investigations and ‘New blame’ (and the potential influence of HOP)