Investigators tend to find what they expect to find – or What-You-Look-For-Is-What-You-Find.
In Part 2 of my interview with Marcin Nazaruk, Marcin discusses an example where two people used the same tool to review the same task, but arrived at different conclusions.
One found more ‘complacency’ & the other identified issues they had not previously understood.
It’s said that the tool wasn’t the differentiator, but rather it was the investigator’s mental model.
We explore why ‘better’ investigations require an aligned mindset, skill set & tool set, supported by organisational systems that enhance what investigators learn.
We also discuss accountability where rejecting blame doesn’t mean rejecting consequences.
Restorative justice allows another path: allowing affected people together to acknowledge what happened, hear how each person was affected, recognising their contribution, and agreeing on what needs to happen next.
It’s said to have a strong ROI – with UK policing research showing a return of 7:1 compared with punitive approaches.
Check it out – and please Like, comment and help share with your network.
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