Part 1 interview with Dr Guido Carim Junior, an Associate Professor of Aviation, pilot, researcher, and safety scientist. We explore what safety ‘is’ beyond absence of incidents, limitations of procedures in complex environments, and why real-world situations rarely unfold how manuals anticipate. Guido shares insights from aviation research on adaptive capacity, informal learning, crew expertise,… Continue reading Part 1 Dr Guido Carim Jr: Safety-II, rules, workarounds, adaptive capacity, learning & more
Tag: rules
Risk Management vs. Rule Compliance: The False Choice
When you’re standing on the frontline making an operational call, risk doesn’t come with a green or red light. You have to make a binary decision: stop or go. We don’t necessarily make it easy for our decision-makers to make good, defendable decisions. This video unpacks Andrew Hopkins’ 2011 Safety Science article, “Risk Management &… Continue reading Risk Management vs. Rule Compliance: The False Choice
Safe As 30: A better way to think about procedures – resources for action
Do you see procedures as concrete actions that specify the one correct way of working, or more as resources to shape work and sensitise people to risk? Let’s unpack the model 1 / model 2 perspective of rules and see which resonates best with workers. Today’s paper is Hendricks, J. W., & Peres, S. C.… Continue reading Safe As 30: A better way to think about procedures – resources for action
The fallacy of relying on rules for robust risk management in complex high-risk environments
A few extracts from chapter 11 in Foundations of Safety Science by Bergström and Dekker I found interesting. Here they discuss research in healthcare how: · Nursing was found to have some 600 rules specifying a ward nurses daily work · But, nurses could recite just 2-3 of the 600 rules that “supposedly specify their job” · Despite… Continue reading The fallacy of relying on rules for robust risk management in complex high-risk environments
Compendium: Rules / Procedures / Procedural Departure / Writing Procedures
This mini-compendium covers a range of papers talking generally about rules and procedures. This includes the role, benefits and risks of rules, writing better rules incorporating HF/E and human-centred design, some literature specifically on workarounds, and then papers on rule departures and more. Feel free to shout a coffee (one-off or recurring monthly) if you’d… Continue reading Compendium: Rules / Procedures / Procedural Departure / Writing Procedures
Management of safety rules and procedures
Really interesting report from Hale, Borys & Else about the nuances of rules, and contrasting model 1 / model 2. [* Check out this week’s compendium dedicated to Hale & Hopkins, link below] A few extracts: · A classic Dutch railways study showed that 3% of workers used rules often and 50% almost never, 47% found… Continue reading Management of safety rules and procedures
Analyzing Procedure Performance using Abstraction Hierarchy: Implications of Designing Procedures for High-risk Process Operations
This paper explored the use of procedures and operator performance from the perspective of work domain analysis/abstraction hierarchy. I’ve skipped heaps – the ‘doing’ part of the abstraction hierarchy, but their descriptions of the problem and the discussion had some gold. For context: · Procedural issues have been linked in a number of major accidents… Continue reading Analyzing Procedure Performance using Abstraction Hierarchy: Implications of Designing Procedures for High-risk Process Operations
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