Can adherence to process mask weak signals of risk? A cool read examining how ‘soft’ info influences safety in rationalistic firms (a prison in this case) that prioritise ‘hard’ info. Shared under an open access licence. PS. Check out my YouTube: https://youtube.com/@safe_as_pod?si=iUaDPJynPemQRZhY Shout a coffee: https://buymeacoffee.com/benhutchinson Extracts: ·        “Soft information is informal, tacit and often qualitative”,… Continue reading Sensemaking, bureaucracy and weak signals (full PDF article)