Do you see procedures as concrete actions that specify the one correct way of working, or more as resources to shape work and sensitise people to risk? Let’s unpack the model 1 / model 2 perspective of rules and see which resonates best with workers. Today’s paper is Hendricks, J. W., & Peres, S. C.… Continue reading Safe As 30: A better way to think about procedures – resources for action
Tag: procedures
Safe As week in review: 25, 26, 27 – value of high-risk procedures, direct risk controls, and fatigue vs alcohol intoxication
Safe As week in review: 25: Image 1 – This study found more experienced workers more likely to depart from procedures, and “adherence to procedures is often motivated by potential liability issues instead of genuine concerns for safety in organizations and many deviations from procedures were due to pressure from immediate supervisors”. Spotify https://spotifycreators-web.app.link/e/7zaNmgeW1Vb 26:… Continue reading Safe As week in review: 25, 26, 27 – value of high-risk procedures, direct risk controls, and fatigue vs alcohol intoxication
Compendium: Rules / Procedures / Procedural Departure / Writing Procedures
This mini-compendium covers a range of papers talking generally about rules and procedures. This includes the role, benefits and risks of rules, writing better rules incorporating HF/E and human-centred design, some literature specifically on workarounds, and then papers on rule departures and more. Feel free to shout a coffee (one-off or recurring monthly) if you’d… Continue reading Compendium: Rules / Procedures / Procedural Departure / Writing Procedures
Management of safety rules and procedures
Really interesting report from Hale, Borys & Else about the nuances of rules, and contrasting model 1 / model 2. [* Check out this week’s compendium dedicated to Hale & Hopkins, link below] A few extracts: · A classic Dutch railways study showed that 3% of workers used rules often and 50% almost never, 47% found… Continue reading Management of safety rules and procedures
Human Success: Old wine in new bottles, or a shift of mindset for HRA in an automated world?
A really interesting conference paper from Andreas Bye, discussing whether shifting Human Reliability Analysis (HRA) terminology from human error to human success would help alleviate some of the blame-connotations. Also discussed is the human role in automated systems. It was meant to be a mini-post with a few dot-points and a couple of images, but… Continue reading Human Success: Old wine in new bottles, or a shift of mindset for HRA in an automated world?
Analyzing Procedure Performance using Abstraction Hierarchy: Implications of Designing Procedures for High-risk Process Operations
This paper explored the use of procedures and operator performance from the perspective of work domain analysis/abstraction hierarchy. I’ve skipped heaps – the ‘doing’ part of the abstraction hierarchy, but their descriptions of the problem and the discussion had some gold. For context: · Procedural issues have been linked in a number of major accidents… Continue reading Analyzing Procedure Performance using Abstraction Hierarchy: Implications of Designing Procedures for High-risk Process Operations
Constructions of “Human Error” (Mini-Compendium)
Here’s a bunch of linked articles (and a video) unpacking the constructs, or uses, of “human error”. (‘Keep calm’ header image source is my own, from a presentation) Welcome any additions. Shout me a coffee Link: https://safety177496371.wordpress.com/2021/08/05/searching-for-the-origins-of-the-myth-80-human-error-impact-on-maritime-safety/ Link: https://safety177496371.wordpress.com/2025/01/31/hollnagel-on-human-error-error-as-cause-process-or-outcome/ Link: https://safety177496371.wordpress.com/2024/09/05/the-emperors-new-clothes-or-whatever-happened-to-human-error/ Link: https://safety177496371.wordpress.com/2024/07/24/human-error-and-violation-of-rules-in-industrial-safety-a-systematic-literature-review/ Link: https://safety177496371.wordpress.com/2024/07/01/design-rules-based-on-analyses-of-human-error/ Link: https://safety177496371.wordpress.com/2024/06/21/understanding-human-error-in-naval-aviation-mishaps/ Link: https://safety177496371.wordpress.com/2024/05/24/state-of-science-evolving-perspectives-on-human-error/ Link: https://safety177496371.wordpress.com/2024/05/14/six-stages-to-the-new-view-of-human-error/ Link: https://safety177496371.wordpress.com/2024/04/16/human-performance-in-barrier-thinking-problems-with-human-error-post-1/ Link: https://safety177496371.wordpress.com/2024/01/18/perspectives-on-human-error-hindsight-biases-and-local-rationality/… Continue reading Constructions of “Human Error” (Mini-Compendium)
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